FAQ

Ordering and delivery

Where does ORA Living deliver?

ORA Living currently delivers across India.

How can I check delivery charges and estimated delivery?

Enter your delivery details at checkout to see the available shipping option, charge, and estimated delivery for your order.

Can I pay by cash on delivery?

Available payment options, including COD where eligible, are shown at checkout for your order and delivery address.

How will I receive order updates?

We’ll send order and dispatch updates to the email address and phone number provided at checkout. Tracking details are shared once your order is dispatched.

Can I change or cancel an order?

Please contact us as soon as possible with your order number. We’ll check whether a change or cancellation is still possible before dispatch; we cannot guarantee changes after processing has begun.

Product help

How do I choose the right size?

Please refer to the size selector and product details on the individual product page before placing your order.

How should I care for my product?

Care instructions are listed on each product page, as they may vary by product and material.

Will the product look exactly like the photographs?

Printed and handcrafted textiles can have small variations in colour and pattern placement. Please refer to the product page for the details of the item you are considering.